Keeping up with digital transformation and artificial intelligence in health care
In a recent Virtual Think IT event, Vice President of IT Amy Browne joined health care leaders for a conversation about challenges in health care and how to stay ahead of evolving technology
The pace of digital transformation and artificial intelligence (AI) adoption continues to accelerate in the health care landscape, placing new demands on leaders navigating constant change.
According to a 2024 survey by McKinsey, 75% of health system executives said their organizations prioritize digital innovation and AI adoption but lack sufficient resources or planning to fully realize its value.
That tension between urgency and execution set the stage for the recent 2026 Virtual Think IT event, where industry leaders came together to share real-world perspectives on leadership challenges in an era defined by rapid technological evolution. Prime Therapeutics Vice President of Information Technology (IT) Amy Browne joined Mayo Clinic Chief Administration Officer Mary Jo Williamson, Blue Cross Blue Shield of Minnesota Chief Information Officer Melissa Flicek and Enterprise Solutions at NMDP Chief of AI Farzana Ashraf for a discussion on balancing innovation, governance and culture to deliver better experiences for patients and care teams alike.
“AI creates such a huge opportunity for us to improve the patient experience across the health care industry,” Browne shared. “But the biggest factor in success lies with our teams embracing the change and thinking differently about how we work and deliver value. We are all trying to improve the patient experience but are dependent on each other to have the data to personalize the journey and provide frictionless access to information.”
The conversation covered:
- Some of the biggest challenges in integrating AI and digital technologies into health care today
- How AI might transform the patient experience and engagement in the next few years
- Predictions on the most significant impact on health care in the next decade
- Data privacy and security concerns with the rise of digital health records and AI
- Some of the ways AI has improved patient outcomes
- How company culture influences the adoption and integration of AI and digital technologies in health care
Learn more about how Prime is providing leading IT solutions
About Prime Therapeutics
Prime Therapeutics LLC (Prime) is a diversified pharmacy solutions organization. We offer innovative pharmacy benefit management, specialty and medical drug management, and state government solutions to millions of people across the country. At Prime, we’re reimagining pharmacy solutions to provide the care we’d want for our loved ones. We challenge the way it’s always been done to develop intelligently designed solutions that deliver savings, simplicity and support to help people achieve better health. For more information, visit us at PrimeTherapeutics.com or follow us on LinkedIn.
Latest News
Login Portals
Compliance / Legal
Company
