What does it take to turn strategy into action, especially in a rapidly evolving health care landscape? 

Linda Smith, senior vice president of enterprise initiatives and chief of staff at Prime Therapeutics (Prime), joined A&M’s Kristina Park and Doris Stein on the “Significant Healthcare Voices” podcast to discuss this topic. 

“Every single person in the company is doing something that is in some way impacting that patient experience and that mission,” Smith said. “That’s a very powerful thing that I think keeps people motivated to show up every day.” 

During the conversation, Linda shared insights on: 

• How Prime is navigating a changing health care and pharmacy benefit management landscape while staying grounded in its mission. 
• What it means to translate strategy into impact for members and clients. 
• Why evolving models and new ways of working matter as industry expectations continue to shift. 
• The role people, culture and relationships play in driving change and how every role across the organization contributes to the experience we deliver. 
   

Listen to the full episode on YouTube