Our commitment to diversity, equity and inclusion (DEI) is rooted in our collective values as a company and inseparable from our purpose and dedication to serving others.



A journey toward ongoing improvement

Our employees and Diversity and Inclusion (D&I) Council leaders champion diversity and inclusion awareness, initiatives, communication, outreach and events at Prime and Magellan Rx to foster strong employee engagement and business success and reflect the communities in which we live and serve. Ultimately, we strive to ensure our positive outward actions become part of our DNA as an organization.

Our passion

Every journey starts with a step. Our step was embarking on a path toward creating a more diverse, equitable and inclusive culture, both under our roof and with clients and partners.

Our people

 The most important outcome of our journey is that all our people know how to learn from each other, have courageous conversations and turn words and ideas into understanding and action.

Our progress

When we examine how we talk about our DEI efforts and the words we use, we can be honest in our challenges and clear in our objectives moving forward.


“There is no doubt that this is a long journey, but we are taking steps in the right direction to achieve a more diverse and inclusive workplace where our employees feel comfortable being their authentic selves.”

Zabrina Watkins
Director, Diversity, Equity and Inclusion

“At Prime we’re committed to creating an open, inclusive culture that’s mission-oriented and focused on providing meaningful work for our employees. To do this, we needed to weave our DEI commitments into the fabric of our culture, creating guideposts as we individually strive each day to shape, nurture and sustain our culture”

Ashley Block
Vice President, Human Resources Business Partnership

“When Magellan Rx employees transitioned to Prime in 2022, we felt the radical welcomeness that is foundational to building an inclusive environment. As we continue to grow together, we’ll stay committed to creating an even more inclusive, equitable culture as we chart a course to that brighter future we envision.”


Mostafa Kamal
President and CEO

Mike Kolar Banner

“We are dedicated to allyship in its multiple forms. We do this individually by continuing our own learning. With each other, we learn to speak up when it’s right and lend a supportive hand or ear. We do this at home with our families and in our communities. And now we want to do more of this at work with our teams and departments, using our words and our actions.”

Sr. Vice President, General Counsel and Secretary to Board of Directors

Richardson Handjaja Headshot

“Prime’s DEI efforts makes me feel confident that the company is working to become more transparent and equitable. I feel that I can be more authentic to myself at work knowing that diversity, equity and inclusion are valued in the company. By feeling welcome at Prime, I am encouraged to apply those same values in serving our clients and members.”

Asian, Pacific Islander, Desi, and Allies Employee Resource Group Chairperson

Steady progress through small steps

As we prioritize DEI initiatives throughout our organization, it’s essential that we work toward our inclusion goals through inclusive means.

See our progress
An Older Man Showing a Young Boy Wearing Glasses Something on a Tablet


Embracing differences

Culture, family dynamics, belief systems and other characteristics can affect health care and outcomes. That understanding helps us to deliver a better member experience. We focus on meeting members’ unique needs, including through multilingual member communications and contact center support, a Spanish and a large font member website and accessible digital and print materials.


Commitment to diverse suppliers

It’s important that we establish relationships with businesses that are owned by minorities, women, veterans, disabled people and people who identify as LGBT+, as well as other socially and economically disadvantaged businesses. Our internal business partners work with the procurement team to provide opportunities to diverse suppliers, including companies that are certified through one or more of the following:

  • National Minority Supplier Development Council (NMSDC)
  • National LGBT Chamber of Commerce (NGLCC)
  • U.S. Small Business Administration (SBA)
  • Women’s Business Enterprise National Council (WBENC)
  • U.S. Department of Veterans Affairs
A Diverse Group, All Wearing Face Masks, Sits Around Wooden Table With Laptops Having Animated Discussion