Operations

Build enterprise programs that establish an environment of continuous improvement that focuses on getting members the right medicine at the right location at the right time.

Department

What to expect

Put health plan members at the center of everything. Manage formularies, networks, claims data and more to create quick, smooth claims processing for clients, members and prescribers.

Consistent, accurate delivery

Be accountable for the successful delivery of initiatives and services for Prime and our clients.

Advanced metrics and process tools

Use accurate data to meet contractual performance guarantees for our clients.

Seamless member experience

Research issues and provide solutions to create a better client and member experience.

Operations success profile

Member focused

Build strong customer relationships and enhance the customers satisfaction.

Analytical

Collect and analyze critical information.

Multitasker

Manage multiple responsibilities at once by focusing on one task while keeping other important tasks moving forward or on track. Be motivated by working on many tasks at one time.

Problem solver

Use logic to make sense of a situation. Anticipate problems and look to mitigate their effects. Use intuition and logic to come up with a solution.

Researcher

Be analytical, intellectual and scholarly.

Advanced
computer
skills

Use modern workspace technology to be effective in your job.

Culture

What makes working at Prime unique?

We’re a purpose-driven, privately-held company that’s big enough to make a difference and small enough for you to have an impact.

Flexibility and generous PTO to promote a better work/life balance.

Growth, which offers more opportunities to advance your career.

A culture that promotes and cultivates diversity, equity and inclusion.

News

Your source for the latest Prime news, including product launches, company announcements, client success stories, and much more.

Press releases

December 16, 2021

Six community organizations awarded grants to advance justice and health equity

EAGAN, Minn. – The Prime Together Foundation today announced six new grants totaling…

In the news

November 22, 2021

A legacy of leadership: Chris Bent

University of Minnesota

Stories

November 10, 2021

Prime Therapeutics hailed as a Yellow Ribbon company

The Minnesota Department of Military Affairs’ Beyond the Yellow Ribbon program named Prime…