Medication therapy management internship
Get hands-on pharmacy experience and develop leadership, strategic-planning and patient care skills with our Medication Therapy Management and Case/Care Management (MTM/CCM) Department.
Overview
Become a full member of our MTM/CCM team
In our four-year internship program, you’ll have the opportunity to:
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- Develop patient outreach skills in a telepharmacy setting
- Counsel patients about common health conditions such as diabetes, hypertension and high cholesterol, under the direction of a licensed preceptor
- Understand the functions of a pharmacy benefits manager (PBM) and the role pharmacists play at Prime
- Explore different departments within Prime to further determine areas of interest
- Enhance leadership, strategic planning and patient care skills
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Year 1: Become familiar with the MTM/CCM department and obtain the necessary experience to make Smart Adherence (SA) calls
- Successfully complete new hire orientation
- Complete training to gain competency in SA, RxClaims and MSA Toolbox
- Attend Prime intern activities, such as volunteer opportunities and intern Lunch and Learns
- Perform SA calls to help the team complete their weekly campaign goals
- Transfer to pharmacists any calls that require advanced clinical knowledge
- Participate in quality assurance measures through reviewing pharmacist/intern call notes
- Help members improve adherence by faxing information to their health care providers
- Host a Lunch and Learn for the team
- Prepare progress reports to be discussed with pharmacist preceptors during performance reviews
- Complete an intern project before the end of summer
Year 2: Enhance MTM/CCM skills
- Participate in clinical discussions with members through SA calls
- Assist with strategy to improve the MTM/CCM department’s efficiency
- Contribute to administration functions, such as scheduling and data tracking
- Attend meetings with senior leadership and preceptors as available
- Host a Lunch and Learn for the team
- Prepare progress reports to be discussed with pharmacist preceptors during performance reviews
- Complete an intern project before the end of summer
Year 3: Improve leadership and clinical skills by working closely with senior leaders and conducting comprehensive medication reviews (CMRs)
- Perform CMRs with members, providers or long-term care facilities, create updated medication lists and uncover drug therapy problems on a case by case basis
- Participate in journal clubs about upcoming drug trends or topics
- Host a Lunch and Learn for the team
- Prepare progress reports to be discussed with pharmacist preceptors during performance reviews
- Complete an intern project before the end of summer
Year 4: Apply all learned skills to improve operations of the MTM/CCM department based on your availability
- Contribute to weekly strategy, operations and reporting meetings
- Complete all department responsibilities at a pharmacist’s level under the supervision of a preceptor