We work directly with health plans to understand and solve individual challenges to help provide what’s needed, when it’s needed. We take exceptional service seriously — our clients and members rely on us.
Built for health plans
We were started by a health plan, it’s in our DNA. This unique connection with Blue Plans brings medical and pharmacy benefits together. It’s these connections that let us deliver smooth implementations, meaningful reporting and exceptional care management.
Innovating within a changing health care landscape is what we do best. Our alignment supports segments within each plan, including government programs and the Health Insurance Marketplace.
The lowest total cost leader
Effectively managing pharmacy costs is an investment that lowers the overall total cost of care. We believe in practical innovation, we continue to develop and refine our pharmacy networks, formularies and benefit designs. Fighting price inflation and inappropriate use helps us reach our goal of offering sustainable value to health plans. Our 8 percent lower ingredient cost is proof.1
At your service
We’re member-centered and client-focused. We proactively work with our clients to solve challenges and get you what you need, when you need it. Through our collaborative experience, every person, practice and process we employ helps you succeed.
Our commitment to service is working. For the last three years, we've been awarded the Service Quality Management Group’s World Class Contact Center Certification — one of the most prestigious call center award programs in North America.