Services + Solutions | Employers

Prime and Blue Plans align medical and pharmacy benefits to help deliver a simpler solution for both employers and employees.
This approach works: we’ve ranked highest in overall employer satisfaction and likelihood to recommend, two years in a row.

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Superior experience

Superior experiences

We work hard to make health care easier to use and understand. Our connected model creates a seamless experience. Employees get the support and convenience they need, with 24/7 customer service and responsive issue resolution. Our commitment to customer service is working.

  • 97 percent employer retention rate. 
  • Two contact centers that are designated World Class Call Centers.2
  • Prime leads in employer satisfaction according to PBMI's annual satisfaction report
  • Prime's Controlled Substance program received PBMI's 2018 Excellence Award
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Affordable medicine

We help keep costs low by looking at the big picture — identifying areas for improvement and developing solutions grounded in research and expertise. Our innovative solutions save money.

  • In 2017, Prime’s net ingredient cost was 5.2 percent better than the competitor average.1
  • -0.2% in Commercial trend.

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