Working with health care professionals to serve member needs

At Prime, we support the important role health care professionals play in the lives of their patients. We are committed to providing you what you need, quickly and efficiently, to facilitate member care and improve health outcomes.

Our online, health care professional-focused content is designed to support positive outcomes for you and your patients - from our PrimeNational Formulary that offers a comprehensive list of covered drugs, to member-focused tools and information that promote proactive health care management, to feedback surveys that help us refine our services through your input.

Electronic Prior Authorization (ePA)

Prime's purpose is to help people get the medicine they need to feel better and live well. One way that we can achieve that goal is by streamlining the prior authorization process.

By contracting with CoverMyMeds, the industry's leading Electronic Prior Authorization portal, Prime provides you at no charge, a better, faster way to submit your prior authorizations electronically to Prime. CoverMyMeds allows you to receive real-time status updates, reduce office callbacks and eliminate manual fax submissions.

Additionally, CoverMyMeds has forms for Prime's health plans, so you can manage all of your PAs in one location. To begin the process, click on the ePrescribing to PrimeMail icon in the left column or visit and sign up for your free account today. If you are an existing NaviNet user, you may log in to your NaviNet account and select "Drug Authorizations" to access the CoverMyMeds functionality and submit your PAs to Prime.

Electronic Prescribing (ePrescribing)

With ePrescribing, you have instant access to prescription drug eligibility and copays, the drug list and, where possible, medication history for your patients. Use this information while prescribing and then send prescriptions directly to your patient's pharmacy before they leave your office. Our PrimeMail home delivery service and Prime Therapeutics Specialty Pharmacy are able to receive ePrescriptions from any registered provider on the Surescripts network. For more information, please download our ePrescribing document by clicking on the ePrescribing to PrimeMail icon in the left column.

Electronic Prior Authorization

Learn about Prime's capabilities.
Watch the video.

Pharmacy Contact 24/7

Contact us by phone or email

Participate in a Survey

Access your survey here to give us the information we need to serve you better.

Prime at a Glance

Download our corporate snapshot.

© 2015 Prime Therapeutics LLC, All Rights Reserved,
Privacy Policies | Terms of Use
Contact Us