REQUESTS & INQUIRIES
Prime Therapeutics welcomes your requests.
For immediate resolution, all claims related inquiries should be directed to Prime’s Contact Center at 800.821.4795.
For contract requests and check inquiries, please select one of the options below.
REMITTANCE REQUESTS
If you have not received your paper or electronic remittance, click here to obtain a Remittance Request form.
NETWORK CONTRACT REQUESTS
If you desire a contract for one of our pharmacy networks, click here to obtain a Network Contract Request form.
CHECK INQUIRY
If you have not received your claims check and the check is more than two weeks past due, please click Check Inquiry.