PrimeMail is a safe, convenient and cost-effective way to have medications delivered to members. PrimeMail prescription mail service augments other network pharmacy services and dispenses FDA-approved prescriptions to members nationwide. PrimeMail services include:

• Timely and accurate dispensing
• High standards of quality, safety and service
• Competitive discounts on medication
• Easy online access
  • Prescription information/history
  • New orders
  • Prescription transfers
  • Refills
• Access to member service agents and pharmacists, 24/7

• On-boarding programs that ensure seamless member transition
• Full pharmacy benefit management services
• Member-facing marketing support
  • Promotional collateral
  • Direct mail campaigns
  • Communication templates (letters, e-mail, etc.)

PrimeMail services are offered to all full-service and PrimeMail-only clients as a standard option. Enhancements through our premium and customized options are also available.

PrimeMail Preferred 90

PrimeMail Preferred 90 is a benefit design component that requires employees to fill their maintenance medications through PrimeMail. PrimeMail Preferred 90 has been proven to increase mail service utilization by up to 35 percent of total prescriptions.¹

PrimeMail-Only Services

PrimeMail-only services are available to Blue Cross and Blue Shield plans seeking a mail-service program only. The same features and benefits associated with using PrimeMail apply with the exception of receiving Prime's full pharmacy benefit management services. Contact Prime Therapeutics for more information.

If you have questions or concerns about PrimeMail, please Contact Us.

¹ 2006 Prime Book of Business